Privacy Policy (Malaysia PDPA)

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Last updated: 30 January 2026.

This Privacy Policy explains how LLumar® Premium Shop PJ – Seksyen 19 (Pinnacle Tinting Enterprise) (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you visit llumar-pj.com (“Site”) or contact us via website forms, WhatsApp, phone, or email. We handle personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1) Contact Details (PDPA Enquiries)

Business name: LLumar® Premium Shop PJ – Seksyen 19 (Pinnacle Tinting Enterprise)
Website: https://llumar-pj.com/
Email: llumar.pinnacletint@gmail.com
WhatsApp/Phone: 016-258 8899
Address: No: 22, Jalan 19/3, Seksyen 19, 46300 Petaling Jaya, Selangor, Malaysia

If you have any questions about this policy or wish to make a PDPA request, please contact us using the details above.

2) Personal Data We May Collect.

We may collect personal data that you choose to provide, including:

• Name
• Phone/WhatsApp number
• Email address
• Vehicle details (e.g., car model/year) and service preferences (e.g., tint series, window coverage)
• Appointment details (preferred date/time) and location details (where relevant)
• Any information you submit in our forms or messages (e.g., enquiries, photos you choose to share for quotation)
   

We may also collect basic technical data when you browse our Site (e.g., IP address, device/browser information, and pages visited) through cookies or similar technologies.

3) How We Collect Personal Data.

We collect personal data when you:

• Submit an enquiry or request a quotation on our Site
• Contact us via WhatsApp/phone/email/social media
• Book or request an appointment
• Browse our Site (via cookies/analytics tools)
   

4) Why We Use Your Personal Data (Purposes)

We use your personal data only for purposes that are reasonable and necessary, including:

• Responding to enquiries and providing quotations
• Confirming appointments and providing service updates
• Providing after-sales support, warranty-related assistance, and customer care
• Internal record-keeping and service improvement
• Sending service updates or promotions only where permitted and relevant (you may opt out anytime)
   

Warranty-related support (where applicable) is provided subject to applicable warranty terms and inspection results.

5) Sharing / Disclosure of Personal Data.

We do not sell your personal data. We may share limited personal data only when necessary, such as:

• With service providers that support our operations (e.g., website hosting, form tools, analytics)
• With authorised partners involved in fulfilling your requested service (only where applicable and to the extent required)
   

We only share what is reasonably required for the stated purpose.

6) Cookies, Analytics & Advertising Measurement.

We may use cookies and analytics tools to improve website performance, understand traffic, and measure campaign effectiveness (including advertising measurement where applicable). You can control cookies through your browser settings. Disabling cookies may affect certain site functions.

7) Data Security.

We take reasonable administrative, technical, and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. However, no internet transmission is completely secure.

8) Data Retention.

We retain personal data only for as long as necessary to fulfil the purposes stated above and for record-keeping where required. When no longer needed, we will delete or anonymise it within a reasonable time.

9) Your Rights (PDPA).

Subject to PDPA and applicable requirements, you may request to:

• Access personal data we hold about you
• Correct inaccurate or outdated data
• Withdraw consent for certain processing (including marketing)

To make a request, contact us at llumar.pinnacletint@gmail.com. We may need to verify your identity before processing the request.

10) Children’s Privacy.

Our services are not intended for individuals under 18. We do not knowingly collect personal data from individuals under 18.

11) External Links.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of third-party sites. Please review their policies before submitting personal data.

12) Updates to This Policy.

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated effective date.

Contact Form Reminder (Recommended)

Please avoid sharing sensitive payment information via this form. We’ll confirm details via WhatsApp.